Frequently Asked Questions

What is an IOP?

IOP (intensive outpatient program) is a lower level of outpatient care when compared to PHP (partial hospitalization). It is completely online.

Length: 3 hours a day (either 12:30 to 3:30 or 6-9), 4 days a week (Monday-Thursday), for 6 weeks

What is a smartIOP?

smartIOP takes place completely online. It consists of 72 video modules (1 video module is made up of video content equaling at least 42 minutes, followed by “process questions” that are used to link the content to their personal situations. The patient ideally watches the videos with their smartSponsor – which is someone of their choosing (typically a family member, significant other, or friend) to help keep them accountable. Throughout the program, the patient will have 11 therapy sessions in 6 session variables. These sessions ensure that you are progressing in the program correctly while also giving you an opportunity to ask questions about the program. They also are where the patient can really apply what they have been learning to your own life, while also gaining valuable insight and care.

 

What is a PHP?

PHP (partial hospitalization program) is the higher level of care. PHP includes more total weekly treatment hours, as well as daily individual therapy sessions (as opposed to weekly in IOP). Patients will often begin in PHP and then step down into IOP (intensive outpatient program).

 

Length: 5 hours a day (Monday-Thursday 12:30 to 5:30 and Fridays 12 to 5), 5 days a week, for a patient-dependent amount of weeks (typically no more than 4 weeks).

How much do Summit Hill programs cost?

Program cost is a simple question with a complicated answer. It depends on which program is right for you (a decision we will make together based on your specific needs), and whether you have a health insurance plan that will approve your treatment.  Contact us to unravel the details.

Will my health insurance cover my treatment?

Before you enroll in any of our programs, we will verify your insurance coverage and make sure that your plan covers treatment of  substance abuse and/or mental health disorders.  More and more, providers are acknowledging that dependency is a disease that must be treated in order to maintain one’s health, so they are increasingly likely to cover costs associated with treatment.  But it depends on your provider and the specific plan.

Which healthcare providers does Summit Hill accept?

Summit Hill accepts (and is in-network with) Anthem Blue Cross/Blue Shield, United Healthcare (United Behavioral Health), Cigna, Medicaid (Virginia and states with Medicaid coverage reciprocity), Optima, Magellan, and an ever-growing list of providers.

What if I don't have health insurance?

Not a problem. Summit Hill enrolls patients on self-pay plans all of the time. We can even make financing arrangements for some patients.

How long will my treatment program last?

The duration of treatment depends on the program in which you enroll.

smartIOP is a self-paced program intended to take 6-12 weeks. Our case managers and therapists will follow your progress to make sure you stay on course.

The Remote Intensive OutPatient (IOP) is a 6 week program, 3 hours a day (either 12:30 to 3:30 or 6-9), 4 days a week (Monday-Thursday).

The Partial Hospitalization (PHP) program is 5 hours a day (Monday-Thursday 12:30 to 5:30 and Fridays 12 to 5), 5 days a week, and the length of the program depends on the patient’s progress but is typically no longer than 4 weeks.

Does it matter where I live?

It does not matter to us where you live. However your insurance plan likely involves in-network care providers in your vicinity, so Summit Hill may be considered out-of-network if you live in a state other than Virginia. When it comes to matching patients with therapists, we always pair patients with a therapist who is licensed in their home state.

How do I get started?

The first step is to express interest by calling us at (804)-525-9292 or providing some information about yourself (or loved one) here.  You can request that we contact you by using the short form at the bottom of every page on this site.

Once we get in touch with one another, our admissions team will guide you through the enrollment process, which consists of the following:

  1. We will work with your insurance provider, if applicable, to verify and arrange coverage for the program.
  2. We will schedule a quick intake call with one of our therapists who can determine which program is best for your situation.
  3. Finally, you will sign some paperwork and then you’re all set to begin.
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